Increase customer loyalty using bpm’online’s service solution. Featuring a singular agent desktop and omnichannel communications tools, your service team will be able to reduce response time and increase customer satisfaction. Create a phenomenal response every time.
Improve Productivity Levels
Work smarter with custom business processes that automate everyday business tasks.
Bpm’online has been recognised in 'Gartner's Magic Quadrant' for multiple categories including; Sales Force Automation, Customer Engagement Center Suite and Customer Service Software.
Bpm’online was named a Leader by 'The Forrester Wave™' in the category of 'CRM Suites for Midsize Organisations' Q4, 2016. Futhermore, bpm'online was also cited for its intelligent process management capabilities.
Gain access to the necessary information at the right time
Keep track of all the frequently asked questions, presentations and documents in one single place.