With the ever-growing advancements in Customer Relationship Management (CRM) software, businesses are now using technology in various ways in order to put customers first and drive a more customer centric approach. However, while the technology used is extremely important for driving a...

If you’re a small business owner, then you’re most likely aware of how important building effective customer relationships are towards reaching your goals. However, as a business starts to take in more customers, it can become extremely difficult to maintain your high quality service...

Bpm’online have been working hard to introduce new and exciting functionality to their CRM suite. In this video, we discuss some of the main highlights that can be used to help your team to improve sales, marketing and service productivity.

Bpm’online have been working hard to introduce new and exciting functionality to their CRM suite. In this video, we discuss some of the main highlights that can be used to help your team to improve sales, marketing and service productivity.

What is Marketing Automation? Marketing automation is often described as technology that allows organisations to measure and automate marketing-related tasks or workflows while focusing on operational efficiency and revenue growth. More and more companies worldwide are starting to adopt...