Bpm’online CRM has been ranked among the top 10 CRM systems by GetApp, the largest cloud-based business apps marketplace in their quarterly report.
GetApp’s quarterly report aims to make the initial task of finding a cloud-based business software application easier. The Q2 2015 ranking of CRM solutions identifies trends in CRM and provides valuable data to businesses that are looking for the best enterprise software.
“The CRM marketplace has become very crowded. With this ranking, we’re hoping to make the process of finding a CRM solution a lot easier for businesses. By providing impartial and comprehensive data considering multiple factors, business owners and decision makers can get an overall picture of the leading cloud based software applications in CRM,” says GetApp CEO and cofounder Christophe Primault.
Bpm’online CRM incorporates all the most important requirements of next-generation CRM applications identified in the report, here’s how:
CRM embraces the cloud – the report notes that 90% of software spending will be on cloud applications in the next six years. As a cloud-based solution bpm’online CRM does not require additional investment in IT infrastructure – all updates are included in the subscription cost.
Integrated all-in-one solution – bpm’online offers seamlessly integrated products on one platform to connect the dots between marketing, sales and customer service.
Mobile app – GetApp’s research showed that over 86% of managers think that their business software should have a mobile app. Bpm’online provides a native mobile app at no additional charge and supports iOS, Windows Phone and Windows 8.1-operated devices and Android-based devices.
Analytics – given the number of touch points that a customer can now use to access a company, analytics on customer behaviour can reveal new sales and marketing opportunities. With bpm’online, users have all the necessary tools to easily analyse performance and processes efficiency and make data-driven decisions.
View the bpm’online platform or visit the GetApp website to download a full copy of GetApp’s Q2 research report ‘Leveraging trends in CRM, Customer Service, and Call Center cloud solutions to achieve Customer Success’.