Once you reach the stage where you have identified a need for Customer Relationship Management (CRM), then your next step might be to start shortlisting potential resellers. This involves gathering key pieces of information from each consultancy and then matching them to your current requirements and specifications.
As the CRM implementation process can be quite long and costly, it is crucial that you team up with someone who is reliable, has a proven track record and can tick all the boxes for your business needs.
If you haven’t already put Agovo on your shortlist, then here’s a few reasons why you should.
#1. Agovo Provides a Full CRM service.
With over 40 years of combined experience in the CRM industry, we provide our customers with a reliable and professional CRM service.
We realise that implementing a CRM solution can sometimes appear as a daunting process; that’s why we will be with you every step of the way to make sure your CRM project is a complete success. From general customer support to complex bespoke system creation, Agovo are here to help.
#2. Get Free Online Guided Tours
We provide free online demonstrations for all customers allowing you to see the system in action. These demonstrations usually take around 30 minutes and are personalised to suit your business. After we are finished with the demo, you are more than welcome to take it away with you and have a play around with it.
If you would like to book your free demonstration, click here or call us directly on 01932 264626.
#3. CRM Implementation Services
We make sure your CRM implementation works the way you want it to and will help you scale it as your business evolves. Our implementation service includes:
- Business analysis to ensure that your solution is fit for purpose
- Custom development for complex requests
- Full project management to ensure timely delivery of your new system
- Reliable Data Migration from your old CRM system or spreadsheets
#4. CRM Customer Support
Our friendly and experienced support team are at hand to help you with any queries you may have about your new system. You will receive portal access to see your cases’ status online and there are several SLAs available to suit your business needs.
#5. CRM training
After you are set up with your new solution, one of our experienced CRM trainers will take you through the new system and make sure you are fully proficient in using it. We can provide you with a tailored or off the shelf training package.
We are flexible and can come and visit you on-site or if you would prefer, we can perform the training online via WebX.
#6. What do our customers say?
Take a look at what our customers are saying about us in this short video case study.
“One of the most important things for me is that the team actually listened to my requirements and then took the time to understand exactly what we were looking for. And above all, they were very professional in their approach.”
– Paul Davison. Director of Sierran
More than a CRM system
Our solutions provide much more than just an ordinary CRM system, that’s because they are powered by a Business Process Management engine. Now, although this is just fancy way of saying “Business Automation”, our CRM solutions allow you to power through manual daily tasks at lightning speed. Looking to create and send out invoices in a matter of seconds? No problem. This functionality allows you to simultaneously increase workforce productivity whilst reducing your long term admin costs.
With an easy to use Social Media interface our solutions will help your business increase sales, business visibility and customer retention. Click the link below to get started.Get started