bpmonline - a flexible CRM alternative

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Bpmonline vs Salesforce: CRM Comparison

Find out which software is the best fit for your business.

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Bpmonline and Salesforce Sales Cloud are two very popular Customer Relationship Management (CRM) solutions available on the market today. While both solutions provide intuitive tools that help businesses improve workforce productivity and sales, there are many distinct differences between these two products.

Over time Salesforce has become one of the most well known CRM vendors due to it's wide range of integrations, available add-ons in the AppExchange and innovation within the CRM space. However, recently bpmonline has been rising through the ranks in the Gartner Magic Quadrant and Forrester Research to challenge many top CRM solutions for their market leader status. With bpmonline's competitive pricing point, powerful automation features and their easy-to-use interface, it has become a great alternative for many of the high-end CRM solutions.

Please note: Agovo is one of the main suppliers for bpm'online CRM in the UK and Ireland and frequently provides content related to bpmonline’s products. Furthermore, all information displayed in this comparison document below is collated from bpmonline.com, salesforce.com, g2crowd.com, capterra.com and getapp.com and is accurate as of 7th September 2017. To learn more about the policies for these software reviewing websites, please use the following links: G2Crowd Policy, Capterra Policy, GetApp Policy.

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Data from G2Crowd
- Salesforce IQ CRM Starter
- Bpmonline Team Edition
£20 user/month £17 user/month
- Salesforce Lightning Professional
- Bpmonline Commerce
£60 user/month £21 user/month
- Salesforce Lightning Enterprise
- Bpmonline Enterprise
£120 user/month £35 user/month

Avg. 4 Stars

Avg. 4.5 Stars

Overall Score

2,800 reviews

58 reviews

Ease of Use

71 reviews

7 reviews

Ease of Setup

936 reviews

28 reviews

Ease of Admin

951 reviews

28 reviews

Meets Requirements

2,606 reviews

58 reviews

Support Quality

2,211 reviews

Agovo Support

Avg. 8.4

Avg. 8.5

Account & Contact Management


1,985 reviews


45 reviews

Opportunity & Pipeline Management


1,922 reviews


43 reviews

Activity Management


1,987 reviews


44 reviews

Orders & Invoicing


1,210 reviews


37 reviews

Personalised Reporting


1,831 reviews


40 reviews

Performance & Reliability


568 reviews


18 reviews

Automation Capabilities


608 reviews


20 reviews

Desktop Integration


1,460 reviews


40 reviews

Mobile Application


1,159 reviews


36 reviews



581 reviews


19 reviews

Integration API's


480 reviews


14 reviews

Data Import & Export


400 reviews


12 reviews

Marketplace Applications


480 reviews


12 reviews



Activity Tracking
Available API
Business Intelligence
Calendar Management
Call Recording

Dependent on VOIP provider

Campaign Management
Collaboration Tools
Contact Management
Contact History
Contract Tracking

With Adobe Sign Integration

Conversion Rate Optimisation
Customised Reports
Customer History
Dedicated Academy Website
Document Management
Email & Phone Support

Agovo UK Support Available

Email Templates
Email Tracking
Field Sales Management
Filtered Views
Internal Social Network
Lead Capture & Web Forms
Lead Management
Lead Nurturing
Lead Scoring

Coming Soon.
Q4, 2017

Opportunity Management
Orders & Invoicing
Pipeline Management
Sales Forecasting
Sales Territories
Sales Email Campaigns
Telephony Integration
Lead Website Behaviour
User Roles Access
Workflow Design & Management
Data from Salesforce App Exchange
& Bpmonline Marketplace



Free Marketplace Add-on

Coming Soon

Coming Soon

Coming Soon

Getting Started with bpmonline


Here at Agovo, we are the #1 partner of bpmonline in the UK and Ireland. We have over 15 years of experience in the CRM industry and have implemented a range of solutions for a variety of industries. In that time, we have tried and tested many different CRM systems and we can confidently say that bpmonline is one of the most flexible and effective sales tools on the market.

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Watch Our Customer Success Stories


“One of the most important things for me is that the team actually listened to my requirements and then took the time to understand exactly what we needed. Above all, they were very professional in their approach.”

Paul Davison

Director of Sierran

Customers of all sizes use our solutions

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